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Terms and conditions of using

Thank you for visiting We hope that you will find our website helpful and informative. By using ('the site'), via any device, you agree to our terms and conditions of use.

Intellectual property

Use of all the material (including text, graphics, images) published on is restricted to personal, non-commercial purposes. You may not copy, reproduce, republish, download, post, broadcast, transmit, adapt, alter, make publicly available or otherwise use content in any other way without prior written permission, whether the material is copyright of or a third party. The names, images and logos identifying or third parties and their products and services are subject to copyright, design rights and trade marks of and/or third parties.

Third party material

Advertisers are solely responsible for ensuring that advertising material submitted to complies with relevant legislation. We accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein. The appearance of any advertisement on, does not constitute a recommendation by us of any product, service or company. If you would like to advertise on, please email [email protected]

User registration

Some areas of require user registration. By completing the initial registration form and by entering your email address and password, you will be deemed to have accepted these terms and conditions. If you subscribe to our email newsletter, you are also deemed to have accepted these terms and conditions. Please keep us notified of any changes to your user details and take note of our privacy policy.

If you register, you are registering as a personal user of Access to user areas is via your email address and password.

We allow you access to the user areas of the site on the basis that:

  • your email address and password are personal to you and may not be used by anyone else to access
  • you will not do anything that would assist anyone who is not a registered user of the site to gain access to any user areas of
  • you do not create additional registration accounts for the purpose of abusing the functionality of the site, or other users; nor do you try to pass yourself off as another user
  • you comply with these terms and conditions.

If, for any reason, we believe that you have not complied with these terms and conditions, we may cancel your access to the user areas of immediately and without advance notice by emailing you to state that your agreement has been terminated.

User contributions to

Registered users of may submit material for publication in various areas of the site, including reviews, event and venue listings. We accept no liability in respect of any material submitted by users and published by us and we are not responsible for its content and accuracy.

If you want to submit material to us for publication on, you do so on the following terms and conditions:

  • publication of any material (including text, graphics, photographs) is at our discretion. We reserve the right to make amendments to material prior to publication, or to refuse publication
  • you grant to a non-exclusive, perpetual, royalty-free, worldwide licence to republish any material you submit to us in any format
  • you confirm that any material you submit to us is your own original work, that you own the copyright and this permission is not exclusive
  • you ensure that the material you submit is not offensive, obscene, defamatory of any person or otherwise illegal and that you have the consent of anyone identifiable in your contribution (or of their parent/guardian if under 16)
  • you acknowledge that any breach of these terms and conditions may cause us damage or loss and you agree to indemnify us in full and permanently against any third party liabilities, claims, costs, loss or damage we incur as a result of publishing material you submit to us, including consequential losses.

All users should also read our guidelines for submitting reviews for further information.

Restaurant booking service

No show policy: Please cancel any reservations that you will be unable to honour as soon as possible and at least one hour in advance on the day of the reservation by contacting the restaurant directly. If you are unable to keep your reservation and you fail to cancel, will send you an email letting you know that our records indicate that you were a no-show. By using our restaurant booking service, you agree to receive no-show confirmations by email after a restaurant and/or reports your reservation was not honoured, whether or not that was in fact the case. You will be blocked from further online bookings if you no-show for four reservations within the same twelve-month period. If you receive a no-show confirmation email in error, please email [email protected] All final no-show determination will be made at the sole discretion of

Email policy: You may receive periodic emails from and the restaurant of your choice. If you would rather not receive email from, please send an email to [email protected] with 'unsubscribe' in the subject heading, and you will be unsubscribed from receiving further mailings. You acknowledge and agree, however, that you will still receive reservation confirmation emails, no-show confirmation emails, reservation change confirmation emails, reservation cancellation confirmation emails and other emails relating to reservations booked by you through the site, even if you have opted not to receive periodic email from

Privacy and data protection cares about your privacy. No personal data is obtained from users without your knowledge or permission. Any information that is voluntarily submitted, either by email or through on-line forms, will be used only for the purpose for which it is intended and for our own statistical analysis. If, when registering, you have indicated that you wish to receive email newsletters only from, your personal details will be used only for this specific purpose. If you have indicated that you wish to receive direct marketing material, your personal details will be used for direct marketing purposes. From time to time, you may receive direct marketing information from us or from third parties. If you have indicated that you wish to receive direct marketing material or email newsletters from but subsequently change your mind, you should notify us via [email protected] and we will update our records accordingly. reserves the right to store the IP address of visitors. This information is used to monitor web traffic and is not inked back to you as an individual.

Please note the additional email policy that applies to our restaurant booking service.

If you want to know more about your data protection rights under UK law then please visit the website of The Office of The Information Commissioner.

Disclaimer of liability

We give no guarantees of any kind in relation to or its content. All of the material on the site (including information, names, images, pictures, logos and icons) is provided 'as is', with no warranties concerning its completeness, accuracy or timeliness.

All user reviews, responses and forum postings are created by members of the public. The views expressed are theirs and unless stated are not those of, which is not responsible for the content of public postings.

To the extent permitted by law, we do not accept responsibility for any statement in the material or any representations and warranties including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Nothing in the material is provided for any specific purpose or at the request of any particular person.

We do not guarantee that the functionality of will be uninterrupted or error free, that defects will be corrected, or that or the server that makes it available are virus free. It is your responsibility to implement sufficient procedures and virus checks to prevent infection or contamination by anything which has destructive properties.

In no event shall be liable for any injury, loss, claim, damage or any special exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is in any way connected with (i) any use of the services, the site or the content, (ii) any failure or delay (including, but not limited to, the use or inability to use any component of the services or the site for restaurant reservations), or (iii) the performance or non-performance of any restaurant in connection with the services. In addition, all users specifically understand and agree that any third party directing users to the site by referral, link or whatsoever, including, but not limited to damages or loss associated with use of the services, the site or the content. is neither an agent of nor is connected with any affiliated restaurant in which a user has made a reservation. Aside from the services provided on the site, is not liable for any injury, loss, claim, damage or any special exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is in any way connected with a user’s visit to an affiliated restaurant.

Other external third party sites accessed via links from are not under our control and we are not responsible in any way for the content, or use of, such sites.


These terms and conditions are governed by the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales. The failure or delay of to exercise or enforce any aspect of these terms and conditions does not waive our right to enforcement.

If any part of these terms is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction that part shall to that extent be severed from the remaining terms, all of which shall remain in full force and effect as permitted by law. reserves the right to modify these terms and conditions from time to time without prior notification or consent. It is the responsibility of the User to view these terms and conditions from time to time. - October 2009


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