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The Visitor Information Centre at the Town Hall

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The Visitor Information Centre at the Town Hall The Visitor Information Centre at the Town Hall

The Old Town Hall closed for refurbishment in 2016. This facility is now located within the Alban Arena [Aug 2016]

The Tourist and Information Centre is located within the Grade II listed Town Hall in Market Place. Staff can provide residents and visitors with information on major tourist destinations as well as a comprehensive range of historical, geographical and general information about the area. Services include:

  • Accommodation Information and Booking service (Local and National)
  • National Express/Eurolines coaches Booking service
  • DaySave Railway Tickets to Brighton and Gatwick Airport
  • Holiday planning Information for the U.K
  • Extensive range of Souvenirs, Maps and Books and Parking Vouchers
  • Agent for London Theatre Tokens and London Theatre tickets
  • Full details of Leisure Facilities in and around St Albans
  • Youth Hotel Association Memberships
  • Day Excursions
  • Photocopying and Faxing
  • Abbey Line Carnet Tickets
  • Tickets for Guided Walks 

Also located within the Town Hall is the Old Town Hall Arts Centre (which hosts exhibitions and events) and the Merchant Tea & Coffee Company café with indoor and outdoor seating.

Funded by St Albans City and District Council


  • Business Sector:
  • Tourism & Transport > Tourist Information Centres
  • Dates and times: Public toilets open daily from 8am-6pm and 6.30am-6pm on market days. Tourist and Information Centre open Mon to Sat 10am - 4.30pm, Sundays open for special events. i.e. Residents First Weekend, Christmas Lights Switch-On etc. Please contact the TIC for further details.

Address and Contact info

  • Address: Alban Arena, St Peters Street
  • Town: St Albans
  • County: Herts
  • Postcode: AL1 3LD

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